Millennials... effective communication... customer service... professionalism... business ethics... Do you know what training your employees need to be successful? If you do, do you know how to deliver the information in ways that are effective and put to into action?

RBA does.

The right employee training, development and education, at the right time, provides big payoffs for the employer in increased productivity, knowledge, loyalty, and contribution.

In a joint study between APQC, IBM and Workforce Management suggests "that organizations that invest in more training days and dollars per employee may produce greater revenue per employee than those that invest less in this process". Let us provide cost effective, targeted training and development to give your workforce the tools to ensure they are high performers within your organization.

Areas of focus include:

  • Employee Communications
  • New Hire Orientations
  • How to Cultivate Team
  • Interviewing Skills
  • "Millennials"—Who are They and What do They Want?
  • Sales and Customer Service
  • Other Topics by Request

Our Expertise

The idea of training was important to this organization, but they were unsure where to begin. That is where RBA added much needed value by providing:

  • A comprehensive online survey to all staff members that allowed their input and involvement in determining the training needs;
  • Reporting functionality to the senior management and line managers to they were able to determine by department, level of seniority, and individual/organizational need;
  • Guidance on how to deliver training in a cost effective and directed manner that provided much needed information and loyalty to the organization.



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